Refund policy
Last updated 24 October 2026
Free submissions
The standard queue is free, without a payment method.
Priority purchases
When offered, request a refund within 14 days at [email protected] with your transaction ID or checkout email. Rejected paid submissions qualify for a full refund. Missing the two-business-day review target also qualifies for a full refund on request.
Processing
Paddle, when approved and enabled, processes refunds as merchant of record. We confirm requests and submit them to the provider. Processing times vary. Approved refunds revoke any remaining priority benefit. Mandatory consumer rights continue to apply.
Current availability
Live priority payments remain disabled pending payment-provider approval of this business model and the new website. Sandbox checkout is a test and does not charge real money.